Last updated: 28 September 2026
This Cookie Policy explains how MOANA RETREATS SL uses cookies and similar technologies on https://moanaprop.com, in accordance with applicable Spanish and European Union legislation.
In particular, this policy has been prepared taking into account:
Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
Directive 2002/58/EC on privacy and electronic communications (ePrivacy Directive), as amended.
Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), in particular Article 22.2.
Spanish Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
The criteria and guidance issued by the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
This Cookie Policy should be read together with:
Privacy Policy:
https://moanaprop.com/privacy-policy
Legal Notice:
https://moanaprop.com/legal-notice
The owner of this website is:
MOANA RETREATS SL
Tax ID (NIF/CIF): B70652904
Registered address: Calle Agua 21, Esc. 2, 1º 4, 29012 Málaga, Spain
Website: https://moanaprop.com
Email: hola@moanaprop.com
Cookies are small files or pieces of information that may be stored on a user’s device when visiting a website.
Cookies and similar technologies can be used to:
Enable the website to operate correctly.
Maintain the security of the website.
Remember settings or preferences.
Measure website traffic and usage.
Analyse user interactions.
Display third-party content.
Measure advertising performance.
Create advertising audiences, where applicable.
Cookies may be placed directly by Moana Retreats or by third parties whose services are integrated into the website.
Under Spanish and European legislation, cookies that are not strictly necessary for the provision of a service expressly requested by the user may only be used after the user has received clear information and provided valid consent.
Therefore:
Strictly necessary or technical cookies may be used without consent where they are essential to provide the website or a service requested by the user.
Analytics cookies require prior consent.
Advertising and marketing cookies require prior consent.
Other non-essential third-party technologies may also require consent depending on their purpose and technical operation.
No non-essential cookies will be installed before the user has given the corresponding consent through the website’s cookie management system.
Consent must be freely given, specific, informed and unambiguous.
The user must also be able to withdraw consent as easily as it was given.
When users first visit https://moanaprop.com, they will be presented with a cookie consent mechanism where applicable.
The consent interface will allow users to:
Accept non-essential cookies.
Reject non-essential cookies.
Configure cookies by category.
The options to accept and reject non-essential cookies will be presented at the same time and with an equivalent level of visibility.
Users will not be considered to have consented merely because they continue browsing, scroll through the website, close the cookie banner or remain inactive.
No optional category will be pre-selected in favour of consent.
Users can change or withdraw their choices at any time through the Cookie Settings option available on the website.
These cookies are necessary for the website to function correctly or to provide a service expressly requested by the user.
They may be used for purposes including:
Website security.
Fraud and abuse prevention.
Cookie consent management.
Form functionality.
Session management.
Technical operation of the booking process.
Remembering choices strictly necessary to provide a requested service.
These cookies do not require consent when they are strictly necessary for the provision of the requested service.
They should not be used for analytics, profiling or advertising purposes unless the user has provided the appropriate consent.
Analytics cookies allow Moana Retreats to understand how visitors use the website and to obtain statistical information about its performance.
These cookies may collect information such as:
Number of visitors.
Pages viewed.
Duration of visits.
Approximate source of traffic.
Device and browser information.
Interactions with pages and website functions.
Analytics cookies are not strictly necessary for the operation of the website and will therefore only be activated after the user has provided consent.
Advertising cookies may be used to measure advertising campaigns, create audiences, analyse conversions or display advertising based on previous interactions.
These cookies are not strictly necessary and will only be activated after the user has expressly consented to the relevant category.
Moana Retreats uses Google Analytics 4, a web analytics service provided by Google, to obtain statistical information about the use and performance of the website.
Google Analytics may process information relating to:
Website visits.
Pages viewed.
Sessions.
Traffic sources.
Interactions.
Device and browser characteristics.
Approximate geographic information.
Google Analytics is only activated after the user has consented to Analytics cookies.
Google Analytics may use cookies including:
| Cookie | Provider | Purpose | Typical duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes users for statistical purposes | Up to 2 years |
_ga_<measurement-id> |
Google Analytics | Maintains session and measurement information | Up to 2 years |
The exact cookie name may vary depending on the Google Analytics measurement ID configured on the website.
If the user rejects analytics cookies, Google Analytics will not be activated through the website’s consent management system.
The rejection of analytics cookies will not prevent the user from accessing the essential content and functionality of the website.
Google may process information in accordance with its own privacy policies and applicable data protection safeguards.
The website may integrate Google Maps to display the location of accommodation, properties, nearby attractions or other geographic information.
Google Maps is a service provided by Google.
Depending on its technical configuration, displaying an interactive Google Map may involve:
Communication with Google servers.
Processing of the user’s IP address and device information.
Storage of or access to cookies or similar technologies.
Where the loading of Google Maps involves non-essential cookies or access to information stored on the user’s device, the map will not be loaded until the user has provided the required consent.
Where technically possible, users who do not provide consent should still be able to access essential location information without loading the interactive Google Maps service.
The website may use Google reCAPTCHA to protect forms against spam, automated requests, fraud and malicious activity.
Depending on the version and technical implementation used, reCAPTCHA may process information such as:
IP address.
Browser and device information.
Technical identifiers.
User interactions with the website.
Behavioural signals used for fraud prevention.
Because reCAPTCHA can involve access to information stored on the user’s device or the processing of personal data, its implementation will be configured in accordance with applicable Spanish and European data protection requirements.
Where prior consent is legally required for the specific implementation used, reCAPTCHA will only be activated after such consent has been obtained.
Moana Retreats uses Avaibook as the technological provider for its online booking engine.
When users choose to check availability or start a reservation, they may interact with a booking environment operated using Avaibook technology.
Depending on the technical implementation, Avaibook may use cookies or similar technologies necessary to:
Maintain the booking session.
Remember the accommodation, dates or options selected by the user.
Display availability.
Provide payment or booking functionality.
Protect the booking process against fraud or security threats.
Complete the reservation requested by the user.
Where these cookies are strictly necessary to provide a booking service expressly requested by the user, they may be exempt from the requirement to obtain prior consent.
Any Avaibook cookies used for analytics, advertising or other non-essential purposes would require the appropriate consent where applicable.
Moana Retreats will not list specific Avaibook cookies in this policy unless their actual use on moanaprop.com or within the integrated booking process has been technically verified.
When users are redirected to or interact with an Avaibook-controlled environment, additional information or consent mechanisms provided by Avaibook may apply.
Meta Pixel is not currently declared as an active technology on moanaprop.com.
Moana Retreats may implement Meta Pixel in the future to measure advertising campaigns or interactions generated through services provided by Meta Platforms.
If implemented, Meta Pixel could be used for purposes such as:
Conversion measurement.
Advertising attribution.
Audience creation.
Remarketing.
Campaign optimisation.
Measuring interactions after viewing or clicking an advertisement.
Meta Pixel may use cookies or similar identifiers such as _fbp, depending on the technical configuration used by Meta.
Because these technologies are used for advertising and marketing purposes, they will not be activated before the user has expressly consented to the corresponding category of cookies.
If Meta Pixel is implemented, this Cookie Policy and the website’s consent management system will be updated before or at the time the technology is activated.
The cookies actually used by the website may change as website functionality or third-party services are updated.
The current configuration may include:
| Cookie / Technology | Provider | Category | Purpose | Consent |
|---|---|---|---|---|
| Cookie consent preferences | Moana Retreats / CMP | Necessary | Stores the user’s cookie choices | Not required |
_ga |
Google Analytics | Analytics | Statistical measurement and user distinction | Required |
_ga_<measurement-id> |
Google Analytics | Analytics | Maintains Analytics session and measurement information | Required |
| Google Maps technologies | Third-party / functionality | Displays interactive maps | Required where non-essential technologies are used | |
| Google reCAPTCHA technologies | Security / third-party | Prevents spam, abuse and automated submissions | Depends on technical implementation | |
| Avaibook technical cookies | Avaibook | Necessary | Enables the booking process | Not required where strictly necessary |
Meta Pixel / _fbp |
Meta | Advertising | Advertising measurement and audience creation | Required, if implemented |
The cookies shown above should be reviewed periodically against the cookies actually installed by the website.
Cookie consent will not be considered indefinite.
Moana Retreats may request renewed consent where necessary, particularly if:
The purposes for which cookies are used change.
New third parties are introduced.
New categories of cookies are implemented.
The website’s cookie configuration changes substantially.
Applicable guidance or legislation requires consent to be renewed.
Users may withdraw or change their consent at any time, regardless of when it was originally provided.
Users may withdraw their consent at any time through the Cookie Settings option available on the website.
Withdrawing consent must be as straightforward as providing it.
After consent has been withdrawn, the website will cease installing or accessing the relevant non-essential cookies through its own consent mechanism.
Cookies that were previously stored may remain on the user’s device until they expire or are manually deleted through browser settings.
Users may also manage or delete cookies using their browser settings.
Most browsers allow users to:
View stored cookies.
Delete individual cookies.
Delete all cookies.
Block third-party cookies.
Block cookies from specific websites.
Configure how cookies are handled.
Disabling technical cookies through browser settings may affect the correct operation of certain parts of the website or the online booking process.
Some third-party technology providers, including Google and potentially Meta, may process personal data outside the European Economic Area.
Where such processing involves an international transfer of personal data, it must be carried out in accordance with the requirements of the GDPR.
Depending on the circumstances, appropriate safeguards may include:
An adequacy decision adopted by the European Commission.
Standard Contractual Clauses approved by the European Commission.
Other safeguards recognised under Chapter V of the GDPR.
Further information about the processing of personal data is available in our:
Privacy Policy:
https://moanaprop.com/privacy-policy
Third-party providers integrated into the website may change their technologies, cookies, retention periods or privacy practices independently.
Moana Retreats periodically reviews the cookies and third-party technologies used on its website and will update this policy where necessary.
Users should also consult the relevant privacy and cookie policies provided by third-party service providers when interacting directly with those services.
Moana Retreats may modify this Cookie Policy to reflect:
Changes to the cookies used.
New website functionality.
New technology providers.
Changes to Google Analytics, Google Maps or reCAPTCHA.
Implementation of Meta Pixel or other advertising technologies.
Changes to the Avaibook booking system.
Changes in Spanish or European legislation.
New criteria issued by the AEPD or other competent supervisory authorities.
The date at the beginning of this document indicates when the policy was last updated.
For questions regarding cookies, consent or the processing of personal data through this website, users may contact:
MOANA RETREATS SL
Calle Agua 21, Esc. 2, 1º 4
29012 Málaga, Spain
Email: hola@moanaprop.com
Website: https://moanaprop.com
Privacy Policy:
https://moanaprop.com/privacy-policy
Cookie Policy:
https://moanaprop.com/cookie-policy
Legal Notice:
https://moanaprop.com/legal-notice
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