Moana Retreats

Legal Notice

Last updated: 28 September 2026

1. Website Owner

In accordance with Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), users of this website are informed that the owner of moanaprop.com is:

MOANA RETREATS SL
Tax ID (NIF/CIF): B70652904
Registered address: Calle Agua 21, Esc. 2, 1º 4, 29012 Málaga, Spain
Registered with the Commercial Registry of Málaga: Volume 6469, Book 5377, Page 110, Section 8, Sheet MA-180129, Entry 1
Website: https://moanaprop.com
Email: hola@moanaprop.com

Hereinafter referred to as “Moana Retreats”.

2. Purpose of the Website

The purpose of this website is to provide information about Moana Retreats, its accommodation, properties, experiences, real estate projects and related services.

The website may also allow users to:

  • Request information about properties or services.

  • Contact Moana Retreats.

  • Check accommodation availability.

  • Access the online booking process.

  • View the location of properties and other relevant places through interactive maps.

The information provided on this website is for general information purposes and does not in itself constitute a binding contractual offer unless expressly stated otherwise.

Moana Retreats reserves the right to modify, update, remove or add content, services or functionalities at any time.

3. Access and Use of the Website

Access to https://moanaprop.com is generally free of charge, except for any costs associated with the user’s internet connection.

By accessing and using this website, the user agrees to use it responsibly and in accordance with applicable law, good faith, public order and this Legal Notice.

Users must not use the website for unlawful purposes or in any way that could damage, disable, overload or impair the website or interfere with its normal operation.

In particular, users must refrain from:

  • Attempting to gain unauthorised access to systems, servers or restricted areas.

  • Introducing viruses, malware or other harmful code.

  • Using website content for fraudulent or unlawful purposes.

  • Attempting to interfere with the website’s technical operation or security.

  • Using automated systems to extract or reproduce content without authorisation.

4. Online Booking Service – Avaibook

Moana Retreats uses Avaibook as a technological provider for its online booking engine.

When users check availability or begin or complete a booking through the website, they may interact with technology and services provided by:

Avaibook On-line S.L.U.
Tax ID: B99279622
Plaza de las Cortes 2, 5th Floor
28014 Madrid, Spain

Avaibook provides the technological infrastructure that enables the booking process.

Bookings made through an Avaibook booking engine integrated into this website relate to accommodation managed or offered by Moana Retreats. The use of Avaibook’s technology does not mean that Avaibook is the accommodation provider.

During the booking process, users may be required to accept specific booking conditions, cancellation policies, payment conditions and data protection information before confirming their reservation.

Certain parts of the booking process may therefore be subject both to the conditions established by Moana Retreats and to the terms applicable to the Avaibook platform.

Users are encouraged to review the information and conditions displayed during the booking process before completing a reservation.

5. Prices, Availability and Booking Information

Prices, availability, minimum stays, cancellation conditions, payment requirements and other booking-related information may vary depending on the accommodation, dates selected and applicable rate.

The conditions displayed during the booking process before confirmation will apply to the corresponding reservation.

A reservation will only be considered confirmed once the booking process has been successfully completed and the corresponding confirmation has been issued.

Moana Retreats may modify prices, availability and commercial conditions for future bookings at any time, without affecting reservations that have already been validly confirmed.

6. Intellectual and Industrial Property

Unless otherwise stated, all content available on this website, including but not limited to:

  • Texts.

  • Photographs.

  • Videos.

  • Graphic elements.

  • Logos.

  • Brand names.

  • Icons.

  • Designs.

  • Layouts.

  • Source code.

  • Visual identity.

  • Website structure.

is owned by Moana Retreats or is used under the appropriate licence or authorisation.

Such content is protected by applicable intellectual and industrial property legislation.

The reproduction, distribution, public communication, transformation, extraction, reuse or exploitation of website content, in whole or in part, without prior written authorisation from the corresponding rights holder is prohibited, except where permitted by law.

Users may access and view website content exclusively for personal and legitimate use.

7. Photographs and Visual Content

Images displayed on the website are intended to provide users with a visual representation of the accommodation, properties, destinations and experiences offered by Moana Retreats.

Although reasonable efforts are made to ensure that photographs accurately represent the properties, certain elements may change over time due to maintenance, decoration, refurbishment, seasonality or operational requirements.

Minor differences between images and the actual accommodation shall not necessarily constitute a breach of the service provided.

8. External Links

This website may contain links to third-party websites, booking platforms, social networks, map services or other external resources.

Moana Retreats is not responsible for the content, availability, security, accuracy or privacy practices of third-party websites.

The inclusion of an external link does not necessarily imply endorsement of the linked website or its content.

Users access external websites at their own discretion and are encouraged to review the corresponding legal notices, terms of use and privacy policies.

9. Google Maps

This website may integrate Google Maps in order to display property locations, points of interest, directions or other geographic information.

Google Maps is a service provided by Google and may process technical information relating to the user’s device and interaction with the map.

The use of Google Maps may be subject to Google’s own terms of service and privacy policies.

Where required by applicable law, Google Maps will only be loaded after the user has provided the appropriate consent through the website’s cookie management system.

Further information is available in our Cookie Policy:

https://moanaprop.com/cookie-policy

10. Google Analytics

This website may use Google Analytics to obtain statistical information about website usage, such as the number of visits, pages viewed, approximate source of traffic and interactions with the website.

Google Analytics is provided by Google.

Where required by applicable data protection legislation, analytical cookies and related technologies will not be activated until the user has provided their consent.

Users can accept, reject or configure analytical cookies through the cookie consent tool available on the website.

Further information is available in our:

Privacy Policy:
https://moanaprop.com/privacy-policy

Cookie Policy:
https://moanaprop.com/cookie-policy

11. Google reCAPTCHA

This website may use Google reCAPTCHA to protect forms and other website functionality against spam, automated submissions, abuse and malicious activity.

reCAPTCHA analyses certain technical and behavioural information in order to determine whether an interaction is being carried out by a person or an automated system.

The service is provided by Google and may involve the processing of information such as the user’s IP address, device information and interactions with the website.

Its use is subject to Google’s applicable terms and privacy policies.

Further information is available in our:

Privacy Policy:
https://moanaprop.com/privacy-policy

Cookie Policy:
https://moanaprop.com/cookie-policy

12. Availability and Technical Operation

Moana Retreats makes reasonable efforts to ensure that the website remains accessible and operates correctly.

However, continuous availability cannot be guaranteed.

Access may be temporarily suspended or affected due to:

  • Maintenance.

  • Updates.

  • Technical failures.

  • Hosting incidents.

  • Network problems.

  • Third-party service interruptions.

  • Circumstances beyond the reasonable control of Moana Retreats.

Moana Retreats shall not be liable for interruptions or technical failures beyond its reasonable control, subject to the limitations permitted by applicable law.

13. Accuracy of Information

Moana Retreats makes reasonable efforts to ensure that the information published on the website is accurate and up to date.

However, errors, omissions or outdated information may occasionally occur.

Users who identify information that appears incorrect may contact Moana Retreats at hola@moanaprop.com so that it can be reviewed and, where appropriate, corrected.

Information relating to availability, pricing and booking conditions should always be checked during the booking process, as this information may change dynamically.

14. Limitation of Liability

To the extent permitted by applicable law, Moana Retreats shall not be responsible for damages arising from:

  • Misuse of the website.

  • Temporary interruption or unavailability of the website.

  • Viruses or malicious software introduced by third parties.

  • Unauthorised access caused by circumstances beyond its reasonable control.

  • Content or services provided by external websites.

  • Failures affecting third-party services integrated into the website.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited under applicable consumer or other mandatory legislation.

15. Personal Data Protection

Personal data collected through this website will be processed in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights.

Detailed information about the processing of personal data is available in our:

Privacy Policy:
https://moanaprop.com/privacy-policy

The use of cookies and similar technologies is described in our:

Cookie Policy:
https://moanaprop.com/cookie-policy

16. Third-Party Services

In order to provide certain website functionalities, Moana Retreats may use services supplied by external technology providers.

These currently include, among others:

  • Avaibook, for accommodation availability and online bookings.

  • Google Analytics, for website analytics.

  • Google Maps, for geographic information and interactive maps.

  • Google reCAPTCHA, for website and form security.

Each provider may operate under its own legal terms, privacy policy and technical conditions.

Where consent is legally required before a third-party service can be activated, such service will be subject to the preferences selected by the user through the website’s consent management system.

17. Modifications to this Legal Notice

Moana Retreats reserves the right to amend this Legal Notice where necessary to reflect:

  • Changes to the website.

  • New or modified services.

  • Changes to third-party providers.

  • Changes in applicable legislation.

  • Changes in the company’s activities.

The version published on the website at any given time shall be considered the applicable version.

18. Applicable Law and Jurisdiction

This Legal Notice is governed by Spanish law.

Where the user acts as a consumer or user, any dispute shall be submitted to the courts and tribunals determined by applicable consumer protection and procedural legislation.

In all other cases, and where legally permitted, disputes relating to the interpretation or application of this Legal Notice shall be subject to the competent courts and tribunals in accordance with Spanish law.

19. Contact

For any questions regarding this Legal Notice or the use of the website, users may contact:

MOANA RETREATS SL
Calle Agua 21, Esc. 2, 1º 4
29012 Málaga, Spain
Email: hola@moanaprop.com
Website: https://moanaprop.com

Privacy Policy:
https://moanaprop.com/privacy-policy

Cookie Policy:
https://moanaprop.com/cookie-policy

Legal Notice:
https://moanaprop.com/legal-notice

Contact Moana Retreats

Whether you have a question about your stay or you're curious about the project behind Wave and Form, write to us. We reply within 24 hours

  • hoila@moanaprop.com
  • +34 636 25 77 23

¡Genial! Hemos recibido tu información.

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Moana Group
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